How do I get my ticket at the counter?
In the Traditional Boarding model, you need to collect your ticket at the ticket office.
To do this, just arrive in advance and present the voucher that we sent by email accompanied by an original photo document.
Please note: depending on the time and day of your trip, the counter may not be open. It is necessary to check the opening hours of the counter in advance to guarantee the collection of the ticket.
If your purchase is from Easy Boarding (Embarque Fácil), click here to learn more!
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