Currently, there are two boarding models in operation: Traditional Boarding and Easy Boarding (Embarque Fácil).

Let's explain a little better about each of them:

Traditional Boarding Model:

In this modality, you still need to get your ticket at the bus company counter 1 hour* before your trip.

When you arrive at the counter, present the voucher that we sent by email and also a document with a photo of each passenger (it is also necessary to bring the document used in the purchase).

The counter will print the ticket and deliver it to you afterwards.

*It is important to check the opening hours of the counter, especially if your trip takes place outside of business hours, as in some cases the operation of the counter may be more limited, which makes it necessary to withdraw the ticket in advance.

Easy Boarding Model:

In this modality, the great advantage is that you can board directly, without having to go through the counter to collect the ticket!

When booking on Easy Boarding (Embarque Fácil), in addition to receiving the booking voucher after purchase, you also receive an attached PDF of the ticket itself.

At the time of boarding, just present this PDF to the driver!

Be careful, as some bus companies require you to take this printed ticket. Consult in advance!

{Tradução Google Translate}