How does the boarding process work?

There are currently two boarding models in operation. This mode is visible as soon as your purchase is confirmed, stay tuned!

Let's explain a little better about each of them:

1) Traditional boarding model:

In this mode, you still need to collect your ticket at the ticket window.

To do so, simply present the voucher we sent by email accompanied by a document with a photo of each passenger.

The ticket office will print the ticket and deliver it to you in sequence.

But be aware: to avoid the risk of missing the boarding time, arrive in advance to make the ticket withdrawal. It is also important to check the opening hours of the ticket office, especially if your trip takes place outside business hours.

2) Easy boarding model:

In this mode, the great advantage is that you can board directly, that is, without having to go through the ticket window first to withdraw your ticket!

When booking with easy boarding, in addition to receiving the purchase voucher, you also receive a PDF attached with the ticket.

At the time of boarding, just present this PDF by cell phone to the driver, directly on the bus. But be aware, as some routes require you to take this printed ticket. Consult in advance!

{Tradução Google Translate}