What documents do I need to present to be able to travel?

If your travel is by Traditional Boarding, you will need to present your voucher (printed or on your cell phone) and an official document with a photo at the counter to collect the ticket.

If your reservation has Easy Boarding (Embarque Fácil), just bring an official document with a photo and the ticket that was sent to your email! Consult in advance if the vehicle requires the printing of the ticket or if you can only present it by cell phone.

If you have questions or need help, please get in touch with us!

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