Here at Brazil by Bus, we still don't work with free reservations for the elderly! This benefit is currently only offered by bus companies, therefore, you need to contact the company directly. The outsourced counters must provide the ticket in the cities where the boarding points are located if the carrier does not have its counter.

How does free-of-charge work?

According to the Elderly Statute, companies that provide regular interstate (between different states) passenger transport services must reserve two free seats on each conventional bus for seniors who meet the age and income requirements. When these seats are already filled, they must grant a minimum discount of 50% on the ticket price for an occupancy of the other seats.

Who is entitled?

Everyone with a minimum age of 60 and an income equal to or less than two minimum wages is entitled to free and discounted interstate travel.

Would you happen to know how to apply for free?

Request the Senior Citizen's Travel Ticket in the city of departure 3 hours before departure. After the deadline, if the seats reserved for the elderly have not been requested, companies will be able to offer the reservation of these seats for sale. If they are not sold, they will remain available for the senior to book.
If the trip includes a round trip, also request the issuance of the return reservation.

How would you like to claim the 50% discount?

The following deadlines must be adhered to:

1. For trips with a distance of up to 500km: the benefit will be granted for up to six hours before departure time.
2. For journeys over 500 km: the benefit will be granted for up to twelve hours before the departure time.

How to prove income?

Proof of income will be made with the presentation of one of the following documents:

• Work and Social Security Card with up-to-date notes;
• Pay slip or document issued by the employer;
• Contribution card to the National Social Security Institute - INSS;
• Benefit payment statement or statement provided by the INSS or other public or private social security system;
• Document or card issued by the State or Municipal Departments of Social Assistance or similar services.

If the older adult does not have proof of income, they must request the issuance of the Elderly Card at the Municipal Social Assistance Departments or places with the same function. Everyone must issue this document.

{Tradução Google Translate}