How do I confirm my reservation?

You will always receive your reservation confirmation via email. Additionally, you can check the status in the “My Tickets” section.Here’s a quick explanation of what each reservation status means:Authorized: Your reservation has been su...

I didn't receive my voucher. How can I access it?

After you make a reservation on our website or App, our system automatically sends a purchase confirmation and the reservation voucher to the email you registered.If your ticket has “Easy Boarding,” the ticket itself will be attached to ...

I’ve paid with PIX. How do I confirm If my reservation went through?

After completing your PIX payment, please wait a little while for your reservation confirmation to arrive via email. This usually happens within 2 hours.This time allows our system to identify the payment and finalize your reservation pr...