Help Center
Search
Registration and Personal Data
How do I create my account?
Creating your account is super quick and easy! Just follow these steps:Start the booking process as usual.On the identification screen, select the option “create account and password.”Fill in the required fields, click “Save,” and contin...
Can I change the registered email?
Of course!To change your email in the system, go to the "My Tickets" section, log in to your account, and click on "Edit Profile."In the email field, you can update your information.
How can I learn more about the Privacy Policy?
If you’d like to better understand how we collect and use your data, and how we comply with all LGPD (General Data Protection Law) regulations, just access our Privacy Policy or get in touch with us!Also, if you prefer, you can request t...
How do I unsubscribe from promotional messages?
We’re sorry to see you go! 😢Through our messages, we send amazing travel tips, unbeatable promotions, and great discounts! How about staying a bit longer? 🤩But, if you really want to unsubscribe, just click “Unsubscribe” at the bottom of...
I made a mistake with my document details in the reservation. What should I do?
If you notice that you've made a mistake with any document details, don't worry! To correct it, simply request it directly at the bus company’s counter.🚌💬Tip: Try to do this at least 3 hours before your trip to ensure everything is corre...