Help Center

Payment Information

What payment methods are available?

Currently, you can choose from 3 payment options to secure your reservation with us. Check the details for each:PIXWe accept payments via QR Code or PIX Copy and Paste. Purchases can be made up to 1 hour before departure.Credit CardWe ac...

How do I pay with PIX?

When choosing PIX as your payment method, you can complete your purchase in two ways. Let us guide you:Option 1: PIX Copy and PasteIf you’re not familiar, PIX Copy and Paste converts QR Code data into a code for easier payment. Here’s ho...

Can I split my payment?

Yes!All payments over R$ 50.00 can be split into up to 12 installments on a credit card.Tags: installment, split payment, divide payment

How do I use my discount coupon?

It’s simple! When you’re finalizing your purchase, you’ll see the payment screen. Just enter your coupon code in the designated field.Example:The discount will be applied automatically, and you’ll see the reduced amount in the final purc...

The price of my ticket changed. What happened?

The ticket prices you see on our system are set by the bus companies, not us. The companies running the trips can adjust prices at any time, which means you might see a price variation while researching your trip.If you start booking a t...

How do I request the invoice for my purchase?

To issue an invoice for the service fee and travel insurance (if purchased), simply request it through this form.Rules The invoice will be issued within 1 business day after the request. We cannot accept requests via email or other chann...