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Boarding Process
What types of boarding are there and how do I board?
Currently, you can board in two ways: With Easy Boarding or Without Easy Boarding. Let’s explain each option to help you understand how it works:With Easy BoardingThis is the most convenient way to board! Your ticket is digital, and you ...
How do connections work in reservations?
If your reservation includes a connection, it means the trip will have a stop along the way, where you’ll need to change buses to continue your journey. The time between disembarking and the next boarding may vary, but you’ll see this in...
How do I board If I am a wheelchair user or have limited mobility?
The boarding process for wheelchair users and people with limited mobility must be accessible and guaranteed. It is the responsibility of the bus station or stop operator to provide the necessary support and infrastructure.If you need as...