How do I find my boarding location?

We offer a wide portfolio of bus terminals and official boarding points to make your trip easier.Remember that the exact boarding and drop-off address is always confirmed by the bus company responsible for your trip. We recommend contact...

What documents do I need to bring to board?

For Regular Boarding: Present your voucher (printed or on your phone) and a physical official photo ID at the counter to collect your ticket.For Easy Boarding: Simply bring a physical official photo ID and the digital ticket sent to your...

I’m indigenous. What identification documents can I use?

You only need to present your reservation, the document used during the purchase, and the document issued by the National Indigenous Peoples Foundation (FUNAI). That’s it! Easy, right?If you need any help, get in touch with us!

My document was lost or stolen, how can I board?

If you lost your document or were a victim of theft, don't worry, you can still travel within Brazil!Just present the police report that has already been approved and issued within the last 30 days and continue with your trip without any...

I'm traveling with animals. What do I need?

Important: To help with your planning, we’ve shared the general guidelines typically followed by bus companies. However, these processes may vary depending on the company, as they have the discretion to allow or deny pet boarding. Please...

What if I need to board or disembark at a different location?

All the routes we offer have boarding and disembarking only at bus stations or official points indicated by the bus companies. This helps us ensure the safety of all travelers.If you need to board or disembark at a location outside of th...