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Cancellation Difficulties
My online cancellation request was denied—What now?
If your online cancellation request was denied, don’t worry! Here’s how to proceed:Check the Deadline: Confirm whether you’re still within the timeframe of up to 4 hours before departure. If the deadline has passed, you’ll need to cancel...
I accidentally canceled my ticket. Can I reactivate it?
Oh no, that’s a shame! 😕 Unfortunately, we can’t reactivate an order once it’s been canceled. As soon as you request the cancellation, the seat is automatically released, and the refund process begins.But don’t worry! To secure your trip...