Boarding

• Is there any tolerance period for delays?
• I couldn't get my ticket at the counter. What to do?

• Can I take a bicycle on the trip?
• I bought a route with connection. How it works?
• What documents do I need to present to be able to travel?
• My reservation is for Easy Boarding. What does that mean?
• What is the baggage allowance that I can take?
• How does boarding work?

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