FlixBus partners with other bus companies, so if your reservation is with FlixBus, you might board a bus from a different company.
To find out which company, just check the PDF we sent to your email! There, you’ll find the bus company name, as shown in the example:
Example: The reservation is with FlixBus, but the trip is carried out on a bus from Expresso Adamantina.
How do I find the boarding platform?
This information is also in the PDF, usually on page 2. There, you’ll see the designated platform for your bus company at the station.