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Why was I charged on my card if my order wasn't completed?

We’ll explain!

If you tried to make a purchase and it wasn’t completed, don’t worry: you won’t be charged! 😉

What can happen is that when you enter your card details, the system makes a pre-authorization to check if the amount is available. But, if the order isn't finalized, this amount will be automatically released by the card issuer until your billing cycle ends.

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